Please read these terms carefully before using our platform or booking any services. By accessing our website, you agree to follow these terms and policies.
Welcome to our Home Service Platform. By accessing our website, mobile application, or booking any service through our platform, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our services including electrician, plumbing, mechanic, appliance repair, cleaning, and other home-related services.
You must be at least 18 years old to use our platform or book any service. By using our services, you confirm that the information you provide is accurate, complete, and legally valid.
We provide an online platform that connects customers with independent service professionals including electricians, plumbers, mechanics, cleaners, carpenters, AC technicians, and other home service experts. Service availability may vary depending on location and professional availability.
Bookings can be placed through our website, mobile application, or customer support. A booking is considered confirmed only after successful acknowledgment by our platform. We reserve the right to cancel or reschedule bookings due to emergencies, staff unavailability, technical issues, or unforeseen circumstances.
Service prices are based on the type of work, duration, materials required, and location. Additional charges may apply for extra work requested after the service begins. Payments can be made through approved online payment methods or cash where applicable.
Customers may cancel bookings before the professional has been assigned. Late cancellations or repeated no-shows may result in cancellation charges. Refunds, if applicable, will be processed according to our refund policy and may take several business days.
Customers are responsible for providing accurate addresses, safe access to the service location, and proper working conditions for professionals. Customers must ensure pets, hazardous materials, or unsafe environments do not interfere with the service.
Service professionals are expected to behave professionally, complete assigned tasks responsibly, and maintain service quality standards. However, professionals operate independently and may not be direct employees of the platform.
Certain services may include limited workmanship warranties. Warranty terms vary depending on the service category and are applicable only to the original service performed. Damage caused by misuse, unauthorized modifications, or external factors is not covered.
Our platform acts as a bridge between customers and independent professionals. While we strive to provide trusted and verified experts, we are not liable for indirect, incidental, or consequential damages resulting from services performed by independent professionals.
Emergency services are subject to availability and location coverage. Response times may vary due to traffic, weather conditions, or professional availability.
All website content including logos, graphics, designs, text, icons, and software belongs to our company and may not be copied, reproduced, or distributed without prior written permission.
Users are responsible for maintaining the confidentiality of their account credentials. Any activity performed through your account is considered your responsibility.
Users must not misuse the platform, provide false information, engage in fraudulent activity, harass professionals, attempt unauthorized access, or violate applicable laws while using our services.
We collect and process user information according to our Privacy Policy. Personal information is used to provide services, improve user experience, process payments, and communicate important updates.
Our platform may integrate third-party payment gateways, maps, communication tools, or analytics services. We are not responsible for third-party platforms or services.
We do not guarantee uninterrupted availability of the platform or services. Maintenance, technical issues, or external factors may temporarily affect service access.
We reserve the right to refuse, suspend, or terminate services or accounts if users violate these Terms & Conditions or engage in abusive, illegal, or harmful activities.
We may update these Terms & Conditions at any time without prior notice. Continued use of our platform after updates indicates acceptance of the revised terms.
These Terms & Conditions shall be governed and interpreted according to applicable local laws and regulations. Any disputes shall be subject to the jurisdiction of the appropriate courts.
If you have questions regarding these Terms & Conditions, please contact our support team through our official website or customer support channels.
By continuing to use our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue using the platform immediately.